Housing Assistant – Temporary

Job Description

Temporary Housing Assistant (8-Week Contract)

Location: Glasgow

Contract: Temporary – 8 Weeks

Hours: 35 hour week

Sector: Social Housing

We are currently recruiting for an experienced Housing Assistant to join a well-established Registered Social Landlord (RSL) on an 8-week temporary contract. This is an excellent opportunity for someone with previous experience in social housing who enjoys working in a varied, customer-focused role within a busy Housing Management team.

This position offers a mix of frontline customer service, housing administration, allocations support, estate management and general office duties, making it ideal for someone who thrives in a fast-paced environment and can confidently manage a varied workload.

Responsibilities

• Support the Housing Management team with day-to-day administrative duties.
• Manage and respond to enquiries received through the Housing Management inbox.
• Process housing applications, supporting documentation and tenancy references.
• Assist with the allocations process, including arranging viewings, allocation appointments and settling-in visits.
• Prepare tenancy sign-up documentation and maintain accurate electronic records.
• Provide administrative support for anti-social behaviour casework, including preparing correspondence and updating case records.
• Assist with estate inspections and support Housing Officers during tenant visits where required.
• Support rent administration and respond to general customer enquiries.
• Provide reception cover, welcoming tenants, applicants, contractors and visitors.
• Carry out general office administration including filing, scanning, mail handling and maintaining accurate records.

To be successful in this role, you will have:

• Previous experience working within a Registered Social Landlord (RSL), local authority housing service or similar social housing environment.
• Excellent customer service and communication skills.
• Strong administrative and organisational abilities with a high level of accuracy.
• Confidence dealing professionally with tenants, applicants, contractors and members of the public.
• Good IT skills, including Microsoft Office.
• The ability to manage confidential information appropriately.
• Experience using housing management systems; knowledge of Homemaster would be advantageous but is not essential.
• A proactive approach and the ability to work effectively as part of a small, supportive team.

The role

• Immediate start available.
• 8-week temporary assignment.
• Opportunity to gain experience within a respected social housing organisation.
• Friendly and collaborative working environment.
• EVH Grade 5 or 6 on offer

Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.