Housekeeping Supervisor
Job Description
At The Caledonian Edinburgh, exceptional cleanliness and presentation underpin our luxury guest experience. We are seeking a Housekeeping Supervisor to lead daily housekeeping operations, ensuring immaculate standards, engaged teams and seamless service delivery.
The Person
- An experienced housekeeping leader with a passion for luxury standards
- Highly organised, calm and confident in managing daily operations
- A supportive people-manager who motivates and develops teams
- Detail-driven with strong quality and performance focus
- Flexible and adaptable to meet operational demands
The Role
- Supervise housekeeping operations to deliver exceptional guest experiences
- Lead and support Room Attendants, Linen and Public Area teams
- Drive productivity, engagement and service excellence
- Uphold health, safety, security and brand standards
- Support team development and succession planning
Key Responsibilities
- Plan and allocate daily resources to meet service demands
- Monitor quality, productivity and departmental performance
- Coach and support team members during peak operational periods
- Ensure guest requests are responded to promptly and professionally
- Maintain compliance with systems, procedures and sustainability practices.
The Benefits
- Competitive Hourly Rate of £14.71.
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C apply
- 28 Days of Annual Leave, increasing with long service (pro-rata).
- Pension enrolment
- We can coach, train and develop you to help find your passion – whether it is exploring your first role or your next step in the exciting world of hospitality!
