Hotel Receptionist

Job Description

We are looking for an experienced and talented Hotel Receptionistto join our fantastic venue What is in it for you?

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

The Role:

As Hotel Receptionist, your role will include:

• Reporting to the General Manager and working closely with all departments in ensuring guests total satisfaction.
• Responsibility for accuracy of data input into the company booking system and charging accounts as required.
• Handling all guest enquiries and complaints in a professional manner.
• Ensuring all cash, charges, float and till procedures are correct and in accordance with company policy.

The Person:

The ideal candidate will have:

• Experience in a similar role.
• A great ‘can do’ attitudeand enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.
• Previous experience of Opera or similar booking system is desirable.