Job Description
Support Worker
Location: Edinburgh
Contract Type: Permanent Part time day shift and Full time nightshift positions available
Salary: £12.84 per hour
Are you passionate about making a difference in people s lives? Apply to be part of a dedicated team providing safe, secure, and supported accommodation for people experiencing homelessness. You ll help individuals build independence, access opportunities, and take meaningful steps toward a more stable future.
Key Roles and Responsibilities:
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Deliver high-quality, person-centred support tailored to individual needs and aspirations.
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Utilise case management systems to review, monitor, and evaluate progress.
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Facilitate key work sessions, reviews, and meetings in line with support plans.
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Provide advocacy, advice, and support to ensure service users meet occupancy conditions.
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Work in partnership with external agencies to maximise opportunities for supported individuals.
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Manage a personal caseload while contributing to the wider team.
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Support referrals, admissions, and discharges in accordance with procedures.
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Maintain a safe environment through regular risk assessments, health & safety checks, and cleaning duties.
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Help individuals with tenancy management, budgeting, and accessing services.
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Uphold data protection and confidentiality requirements while maintaining accurate records.
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Play an active role in service development, professional learning, and continuous improvement.
Essential Skills and Attributes:
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A genuine passion for supporting vulnerable people.
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Ability to build trusting, empowering relationships.
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Awareness of the challenges linked to homelessness and trauma.
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Strong communication, problem-solving, and organisational skills.
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Ability to work flexibly and independently, including lone working.
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Basic IT literacy and the ability to maintain clear, accurate records.
Desirable:
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Experience supporting people with addiction issues, homelessness, or complex needs.
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Understanding of trauma-informed, person-centred approaches.
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Experience promoting recovery and social inclusion.
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HNC or SVQ Level 3 in Social Services and Healthcare.
Qualifications:
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A willingness and ability to work towards SVQ Level 3 in Social Services and Healthcare is essential.
To Apply:
Click “Apply” and submit your up-to-date CV. For more information and a detailed job description, contact Danielle Frame at 21 HSC. Suitable candidates will be contacted quickly with a view to arranging a formal interview with the Senior Management Team.
21 HSC Limited is an equal opportunities employer.
