Job Description
Hire Controller – Plant Operations
Location: Glasgow
Salary: 30,000 per year
Hours: Monday – Friday, 8:00am – 5:00pm
About the Role:
Our client is looking for a proactive Hire Controller to join their Plant Operations team. This is an excellent opportunity for someone with strong organisational skills and a passion for customer service to take ownership of the end-to-end hire process, ensuring smooth operations and excellent service to internal and external customers.
Key Responsibilities:
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Handle all customer enquiries via phone, email, and in-person, providing timely solutions and support.
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Coordinate hire bookings, including contracts, delivery, and collection documentation.
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Maintain accurate records of hire activity in CRM and hire management systems.
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Support the depot workshop team with administrative tasks and operational processes.
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Assist with sales growth by converting enquiries into hires and maintaining client relationships.
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Ensure compliance with safety regulations, company policies, and GDPR requirements.
Requirements:
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Strong organisational and administrative skills.
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Excellent customer service and communication abilities.
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Ability to manage multiple priorities in a busy environment.
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Experience with CRM systems or hire management software is an advantage.
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A proactive, solution-focused approach to problem-solving.
What’s on Offer:
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Competitive salary of 30,000 per year
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Monday to Friday, 8:00am – 5:00pm
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Opportunity to develop skills within a supportive Plant Operations team
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Exposure to a wide range of plant machinery and equipment
