High-Impact Team Leader – Customer Experience

Job Description

Teleperformance in Glasgow is hiring a Team Leader to manage and coach a performance-driven contact centre team. You will lead by example, drive service excellence, and ensure targets are met through effective coaching and process improvements.

The role requires hands-on leadership, strong communication, and the ability to thrive in a fast-paced banking client environment. On-site in Glasgow with full-time hours and a permanent contract.