Helpline Advisor – Flexible Shifts & Customer Care Expert

Job Description

Circle National Enquiry Centre in Glasgow is part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals & clinics. We have an opportunity for a Helpline Advisor to join their team, based in Glasgow on a 37.5 hour per week, permanent contract with a flexible shift pattern.

Key duties include handling high volume inbound enquiries via phone, email and web platforms, using CHG systems to manage appointments, and liaising with consultants