Health Care Support Worker – Tier 4 Intensive, Unscheduled CAMHS and Paediatric Liaison

Job Description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

This is an exciting opportunity to join NHS Greater Glasgow and Clyde as a Healthcare Support Worker within the Intensive, Unscheduled CAMHS and Paediatric Liaison Service. You will work as part of a skilled multi disciplinary team providing essential support to children and young people experiencing mental health crisis. Within NHSGGC, you will be part of a progressive organisation committed to delivering high quality, compassionate and person centred care across our communities. This dynamic role offers the chance to make a real difference by supporting patients and families during challenging times. You will contribute to therapeutic interventions, crisis support and care planning while developing your skills in a supportive environment. If you are compassionate, resilient and motivated, this role offers a rewarding opportunity to build a meaningful career in healthcare.

Full driving licence required.

Duration, Location, and Working Pattern:

• Part time, Fixed Term
• Working between Stobhill Hospital and Templeton Business Centre
• Shift pattern, TBC

Please note the salary is pro rata for part time hours.

Key responsibilities:

• Provide high quality support to children and young people experiencing mental health crisis within a multidisciplinary team
• Deliver therapeutic interventions and support as identified within individual care plans
• Offer telephone triage and crisis support to patients, families and carers
• Contribute to assessment processes, care planning and multidisciplinary team discussions
• Maintain accurate and confidential clinical records in line with policy and standards
• Build effective therapeutic relationships with patients and support their recovery journey
• Liaise with health, social care and external agencies to support patient pathways and continuity of care

Knowledge, training, qualifications and/or experience required to do the job:

• SVQ or HNC in Health and Social Care or equivalent qualification
• Experience working within a mental health or health and social care setting
• Understanding of mental health legislation and approaches to care
• Excellent communication and interpersonal skills with ability to support distressed patients and families
• Ability to work effectively within a multidisciplinary team environment
• Strong organisational and time management skills with ability to prioritise workload
• Ability to work on own initiative with a compassionate, non judgemental and flexible approach

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e learning and classroom based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

For an informal discussion, please contact:
Claire McBride, Nurse Team Lead on or

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.