Head of Operational Transformation & AI Enablement

Job Description

Lloyds Banking Group is seeking a Head of Operational Development for CIB, based in the UK. The role leads enterprise operations initiatives, shaping the operating model and a roadmap across Markets, Lending and Trade to improve client outcomes and efficiency.

You will drive automation, AI readiness and governance across multiple functions, partnering with Technology, Product, Change and Group teams to land large-scale transformations with measurable benefits.