Job Description
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Ready to take ownership of an entire IT Operations function?
I’m partnering with a growing, technology-driven organisation looking for a Head of IT Operations to lead a critical function that’s central to the success of the business.
This is a role for someone who enjoys building high-performing teams, improving services, solving operational challenges and ensuring technology enables growth rather than getting in the way.
You’ll have responsibility for the performance, security and reliability of a broad technology estate, while leading a team and helping shape how technology services evolve over the coming years.
What you’ll be doing
- Leading IT Operations across infrastructure, cloud services, networks, cyber security and end-user technology.
- Developing and coaching a high-performing technical team.
- Driving service excellence through effective incident, problem and change management.
- Owning resilience, business continuity and operational cyber security.
- Managing technology partners and suppliers while building strong relationships across the wider business.
What we’re looking for
You’ll likely have experience in a Head of IT, IT Operations Manager, Infrastructure Manager or similar leadership role and be comfortable leading teams in a fast-paced environment.
We’re interested in people who can demonstrate:
- Experience leading IT Operations or Technology Services functions.
- Strong knowledge of cloud, infrastructure and service management.
- A track record of improving operational performance and service delivery.
- Experience managing suppliers, budgets and stakeholders.
- The ability to balance strategic thinking with operational execution.
You don’t need to tick every box, but you should have the credibility and experience to lead a broad technology operations function and drive positive change.
Why apply?
- Genuine leadership role with influence across the organisation.
- Opportunity to shape how Technology Operations evolves.
- Broad remit covering people, process, technology and suppliers.
- Growing business with ambitious plans.
- Visible role with the chance to make a tangible impact from day one.
Interested?
Drop me a message for a confidential chat.
