Guest Reservations Specialist – Upsell & Seamless Stays

Job Description

The Scotsman in Edinburgh seeks a Reservations Executive to manage bookings and enhance guest experiences. You will handle reservation inquiries, ensure accurate processing, and collaborate with various departments to meet guest expectations.

Successful candidates will have a background in customer service or reservations, excellent communication skills, and the ability to thrive in a dynamic environment. The position offers a positive work atmosphere and opportunities for career development within a prestigious hotel group.