Guest Experience Manager

Job Description

IHG Hotels & Resorts is seeking a Front Office Manager for Kimpton Charlotte Square in Edinburgh. You will lead a team to deliver heartfelt guest service, manage rotas, and work with other departments to raise Guest Love scores. The role requires flexibility across day, night and weekend shifts to meet hotel demands.

Benefits include complimentary stays, discounts across F&B and spa, extensive training, and career progression opportunities within the IHG family.