Groundcare Service Engineer

Job Description

As a Groundcare Service Engineer, you’ll keep professional turfcare and groundcare machinery working at its best. You’ll combine hands on mechanical work with modern diagnostics, supporting customers who depend on reliable equipment every day.

• Depot: Perth (Perthshire), Macmerry (East Lothian) or Bishopton (Renfrewshire)
• Hours: Monday to Friday, 39 hours per week. Overtime available.
• Reports to: Groundcare Service Manager
• Contract: Permanent

Who we are

Hamilton Ross Group is one of the UK’s largest machinery dealerships. We have been trading since 1933, we are in our third generation of family ownership, and around 200 people work with us across nine depots in Scotland and the north of England. We represent major brands like Massey Ferguson, Valtra, Fendt, JCB, Wacker Neuson, Kubota, Honda, Stihl and Husqvarna.

The role

You’ll service, maintain and repair a wide range of professional groundcare and turfcare machinery in the workshop and, when required, at customer sites. You’ll diagnose mechanical, hydraulic, electrical and electronic faults, carry out repairs and prepare machinery to manufacturer standards.

You’ll work with manufacturer diagnostic software and specialist tools, complete accurate job records and support customers and colleagues with technical advice when needed. The role suits an engineer who takes pride in high standards, works well independently and enjoys solving practical problems.

What you’ll be doing

• Service, maintain and repair professional groundcare and turfcare machinery
• Diagnose mechanical, hydraulic, electrical and electronic faults
• Use manufacturer diagnostic software and specialist workshop tools
• Prepare new and used machinery to manufacturer standard for customer delivery
• Carry out machinery inspections and preventative maintenance work
• Complete service documentation and job records accurately
• Work safely and follow manufacturer procedures at all times
• Provide practical technical support to customers and colleagues when required

What you’ll bring

• Experience in groundcare, turfcare, agricultural, plant, construction equipment, commercial vehicle or automotive engineering
• Strong mechanical skills with the confidence to diagnose hydraulic and electrical faults
• A practical, proactive approach to fault finding and problem solving
• The ability to work independently, communicate well and deliver a high standard of customer service
• A full UK driving licence
• Experience with professional groundcare equipment, golf course machinery or compact tractors
• Experience using computer based diagnostic equipment
• Knowledge of utility vehicles or robotic mowing technology

What you’ll get

Holiday: 30 days a year including bank holidays. Four are a paid Christmas and New Year shutdown, and the other 26 are yours to choose.

Pension: Salary sacrifice company pension scheme with Royal London, so your contributions cost you less in tax and National Insurance.

Long service: Tax free awards at 5, 10, 15, 20, 30 and 40 years, plus an extra day’s holiday in your tenth and fifteenth years.

Through the year: A tax free gift at Christmas and again at New Year, and a birthday gift every year once you have been with us two years.

Staff discount: Trade prices on parts, workwear and garden machinery, for you and your household.

Refer a friend: A cash bonus when someone you introduce joins us and stays three months.

Training: Manufacturer training on the brands you work with, and support towards relevant qualifications.

Why people stay

Our average length of service is more than ten years and two of our team members retired after spending more than sixty years each with the business. People come to Hamilton Ross Group and stay, which is why we put real money into training and promote from within wherever we can.

Store Discounts

Trade prices on a variety of products we sell, for you and your household.

Company Pension

Salary sacrifice company pension scheme with Royal London, so your contributions cost you less in tax and National Insurance.

Job Security

With over 90 years of trading over 3 generations, our family business is investing for the future.

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We are leading suppliers of Agricultural, Construction, Garden Power, Groundcare and Forestry & Arb machinery and Animal Health products across Central Scotland.

Tax free gifts at Christmas and New Year, a birthday gift after two years, and long service awards from five years onwards.

Hamilton Ross Group is an equal opportunities employer. We welcome applications from everyone suitably qualified for the role.