Global Logistics Customer Specialist

Job Description

World Courier (UK) Ltd, a Cencora company, is hiring a Customer Service Consultant in Edinburgh. You will guide clients through shipment journeys, including quoting, booking, tracking and delivery for temperature-controlled and specialised therapies.

The role starts fully office-based for 6 months, moving to a hybrid pattern with flexible hours. Responsibilities include acting as the primary contact, processing bookings, routing decisions, and maintaining client communications.