Fundraising Manager (Operations)

Banking & Financial Services
Midlothian
July 4, 2026
Permanent
Urgent

Job Description

Organisation: The National Trust for Scotland

Salary: £49,798 per annum

Location: Edinburgh

This role underpins all fundraising activity by ensuring that the systems, data, processes and insights required to deliver income are effective, compliant and aligned to best practice. You will lead fundraising operations, enabling frontline teams to maximise income through strong data and financial management, efficient processes, and well-supported systems. Within the Fundraising Team you will oversee operations, special events and prospect research, ensuring a strong pipeline of opportunities and high-quality supporter engagement that drives income across all areas. This role is vital in supporting financial planning and performance. You will lead budgeting, monitor delivery, and provide robust reporting, analysis and recommendations to the Head of Fundraising to inform strategy and decision making. By embedding best practice, strengthening data and insight, and enabling teams across the Trust to fundraise with confidence, the Fundraising Manager: Operations is essential to driving both immediate performance and long term, sustainable growth in voluntary income. You will also have the opportunity to visit properties and advise on local application of best practice fundraising methods.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES Strategy, Insight and Performance

  • Support the Fundraising team with data requests, ensuring accurate CRM data use and reporting.
  • Provide high-quality data, insight and analysis to the Head of Fundraising and Managers to inform strategic decision making.
  • Lead performance monitoring and evaluation, including KPI setting, tracking and reporting.
  • Identify risks and opportunities through forecasting and portfolio analysis.

Financial Leadership and Planning

  • Support budget preparation and lead in year budget management, reporting and forecasting.
  • Work closely with Finance to ensure robust processes, accurate income handling, and effective financial tools for fundraisers.

Fundraising Operations and Enablement

  • Lead the development and continuous improvement of fundraising operations, systems and processes to maximise income and efficiency.
  • Ensure strong data management and insight, enabling teams to fundraise effectively.
  • Build capability across the organisation by upskilling teams in fundraising systems, tools and best practice.

Pipelines, Events and Income Development

  • Oversee prospect research and pipeline management to align with organisational priorities and maximise income opportunities.
  • Ensure efficient administration and processes that enable excellent supporter care and stewardship.
  • Lead and champion fundraising digital and IT provision, ensuring systems and online channels are designed, maintained and continuously improved to maximise engagement, visibility and income.
  • Ensure delivery of a high-quality, well coordinated programme of events that drives engagement and support.

Location

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