Front of House Team Member

Job Description

Front of House Team Member / Receptionist (Bank) – Milngavie

Salary: £12.84 per hour – Part time, Ad hoc.

Responsibilities

• Provide exceptional and efficient customer service to all club members and visitors.
• Support the smooth operation of the reception, demonstrating attention to detail and initiative.
• Give a warm, caring welcome and answer queries, ensuring everyone feels valued.
• Create a friendly, relaxing and professional environment.
• Be able to swim to a high standard and be willing to undergo on site training to cover Lifeguard breaks.
• Use basic computer skills, including Word and Excel, as required.

Qualifications

• Confidence and empathy for providing excellent customer care to a diverse range of people.
• Basic computer skills (Word, Excel).
• Flexibility, motivation, and initiative.

Benefits

• Holiday in line with the Working Time Directive.
• Access to pension scheme.
• Discounted gym membership at £35 per month.