Front of House Supervisor – AB11 5RG

Job Description

Pay Rate: £12.50 – £13.50 (typical earnings up to £15 p/h with tips included)

Hours: 30-35 per week

Commencement Date: ASAP

Be part of something new – join Maki & Ramen Aberdeen

We’re Maki & Ramen – a growing, Japanese-inspired dining brand known for our homemade ramen and freshly prepared sushi. With a strong focus on quality and warm, attentive service, we’re passionate about delivering a memorable experience for every guest.

Maki Ramen Aberdeen is looking for an experienced and adaptable Restaurant Floor Supervisor to lead and shape the future of this exciting site. If you’re ready to take the next step in your career and be part of a vibrant, expanding team, we’d love to hear from you.

Key responsibilities

We’re looking for confident, adaptable individuals excited to be part of something new. You’ll receive full training to help you settle into the Maki & Ramen way and lead with confidence from day one.

• Supervise daily floor operations to ensure smooth service.
• Coordinate front-of-house staff, including servers, hosts, and bussers.
• Monitor table turnover, reservations, and guest flow to maintain efficiency.
• Handle guest complaints or special requests promptly and professionally.
• Support, train, and motivate staff to deliver consistent performance.
• Ensure adherence to health, safety, and sanitation regulations.
• Assist in inventory tracking, staff scheduling, and shift planning.

Required Skills and Experience

• Excellent verbal communication and interpersonal skills
• Delegation and coordination of tasks during busy shifts
• Strong time management and multitasking abilities
• 1-3 years of experience in a supervisory or senior front-of-house role (e.g., head server, shift leader)
• Familiarity with basic reporting (e.g., shift logs, incident reports)
• Knowledge of health and safety regulations in food service

What are you waiting for? Join us today!

Job Types: Full-time, part-time

Benefits

• Discounted or free food
• Employee discount

Schedule

• Day shift
• Night shift
• Weekend availability

Experience

• Hospitality: 1 year (required)
• Restaurant management: 1 year (preferred)
• Supervising: 1 year (required)

Work Location

In person