Fraud Prevention – Inbound Banking Support (Hybrid)

Job Description

A reputable charity organization based in Glasgow is looking for an inbound customer service specialist to join their Fraud Team. This full-time position involves answering customer inquiries and handling fraud cases. Strong communication, empathy, and problem-solving skills are crucial for success in this role. Candidates must be comfortable working with vulnerable customers. The role offers flexibility after three months of training with a competitive salary up to £28,500, plus additional earnings potential.