Floor Lead: Customer Experience & Sales Coach

Job Description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-tier customer experience and daily sales performance.

You will manage opening/closing routines, operate the POS, fulfill omni-channel orders, and uphold visual standards on the store floor. The role emphasizes strong communication, a customer-first mindset, and adaptability in a fast-paced retail environment.