Fire Alarm Service Engineer

Job Description

Job Title: Fire Alarm Service Engineer

Location: London / Home Counties

Salary: £32,000 – £38,000 (OTE up to £45,000)

Overview:

Our client is seeking a skilled Fire Alarm Service Engineer to join their established team. The role involves servicing, maintaining, and repairing fire alarm systems across a range of commercial and residential sites. This position plays a vital part in ensuring life safety compliance and maintaining high standards of customer service.

Key Responsibilities

– Carry out routine preventative maintenance in line with BS 5839-1 standards

– Diagnose and repair faults in fire alarm systems efficiently

– Respond to emergency callouts to restore system operation

– Provide clear and concise reports on all service activities

– Maintain accurate records of service calls and completed work

– Communicate effectively with customers to explain findings and solutions

– Ensure health and safety compliance on all sites

– Support installation and commissioning of new fire alarm systems where required

Required Qualifications:

– Level 2 qualification in Fire Detection and Alarm Systems (NVQ or equivalent) – desirable

– Minimum 3 years’ experience as a Fire Alarm Service Engineer

– Strong knowledge of BS 5839 standards

– Proven fault-finding and diagnostic skills

– Experience using fire alarm testing equipment

– Full UK driving licence

– Excellent communication and interpersonal abilities

– Ability to work independently and within a team

– Strong customer service focus

– Good time management and organisational skills

– Physically fit to undertake duties, including working at heights and carrying equipment

Additional Qualifications

– Positive, professional approach with a strong work ethic

– Flexibility to adapt to varying work environments and client needs

– Commitment to continuous learning and skills development

Benefits

– Competitive salary with OTE up to £45,000

– Annual discretionary bonus (Employee-Owned Trust scheme)

– Career development and training opportunities

– Company vehicle, van, and fuel card provided

– 25 days’ paid holiday plus pension scheme

– Opportunity to work within a dynamic and growing industry

Company Overview

Our client is a reputable organisation within the fire safety industry, committed to delivering high-quality solutions and exceptional customer service. With a strong presence in the sector, they provide reliable fire protection services to both commercial and residential clients.

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