Job Description
Responsibilities
- A focus on new business development with proactive client contact to convert legacy clients to ongoing service propositions.
- Engage with and review existing clients to deliver ongoing service propositions.
- Provide holistic financial planning solutions to private clients across the full suite of financial planning solutions.
- Achieve revenue targets set by the business and regional manager.
- Proactively drive cross-selling and refer business to other parts of the group.
- Maintain and nurture existing client relationships, identifying and fulfilling new advice needs where appropriate.
- Generate new client enquiries and generate advice income from these.
- Undertake sales and marketing activity in line with local/regional/national plans.
- Provide expert independent advice to designated clients in compliance with relevant regulations and Titan policies and values.
- Maintain Fit and Proper status through continuous professional development, suitable development opportunities and maintenance of SPS.
- Evidence and maintain knowledge of company policies, processes and guidance.
- Ensure client advice and reports are compliant with company processes and regulatory requirements.
- Use standard template documentation approved by the company.
- Ensure technical knowledge and general industry knowledge is always maintained.
- Deliver a positive client service experience to ensure appropriate client outcomes, journey and communication.
- Speed of response/turnaround time in accordance with service standards and keep clients appropriately apprised.
- Processes are executed in compliance with all regulations, as evidenced by file checks, observations, and client feedback.
- Establish relationships with other Titan group business units to achieve reciprocal business.
- Develop and maintain good working relationships with external professional connections to develop additional business opportunities (ensuring appropriate agreements in place).
- Use objectives to focus on key business areas.
- Highlight personal training needs to ensure a consistent level of service is offered to the business.
- Ensure reading and product knowledge is always up to date to maintain and develop quality of reports and research.
- Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business.
- Highlight to your line manager procedures and processes that do not adhere to the principles of TCF/RCR and propose improvements to TCF/RCR practices within the department.
- Carry out any other duties as may reasonably be required.
- Adhere to consumer duty.
Requirements
- Experience using Microsoft Word and Excel and Databases.
- Cash Flow Modelling (preferable but not essential).
- Excellent standard of written and verbal communication.
- Technical competence across all areas of financial planning.
- Good decision-making skills.
- Analytical mind and excellent attention to detail.
- Excellent time management skills with an ability to work to deadlines.
- Ability to coach and provide feedback.
- Good technical knowledge and understanding of relevant regulations.
- Essential – Diploma in Regulated Financial Planning (or equivalent)
- Desirable – Advanced Diploma in Financial Planning/Chartered Financial Planner or willingness to progress to this
- SPS holder
- CAS holder
ATS Optimization Keywords
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Hard Skills
- Cash Flow Modelling
- Financial Planning
- Analytical Skills
- Decision-Making
- Time Management
- Technical Competence
- Client Communication
- Report Writing
- Regulatory Compliance
- Sales and Marketing
Soft Skills
- Excellent Communication
- Attention to Detail
- Coaching
- Feedback Provision
- Relationship Building
- Proactive Engagement
- Client Service Orientation
- Problem Solving
- Adaptability
- Team Collaboration
Certifications & Qualifications
- Diploma in Regulated Financial Planning
- Advanced Diploma in Financial Planning
- Chartered Financial Planner
- SPS
- CAS