Field Service Technician – Mexico

Job Description

At Peak Scientific, we are passionate about delivering high-quality gas generation solutions and exceptional after-sales support to our customers worldwide. We are now looking for a Field Service Technician to join our growing service team in Mexico. This is an exciting opportunity for someone early in their technical career who enjoys problem-solving, working independently, and delivering excellent customer service in a hands on environment.

About the Role

As a Field Service Technician, you will play a key role in supporting our customers by ensuring our products are installed, maintained, and operating at their best. You’ll work closely with customers, internal teams, and partners to deliver a consistently high standard of service.

Key Responsibilities

• Carry out installations, routine maintenance, repairs, and customer training on Peak Scientific products
• Respond to customer enquiries via phone and email, providing timely and professional support
• Deliver a high standard of service aligned with a “right first time” approach
• Produce clear and accurate service reports following each visit
• Manage and maintain your service inventory and van stock
• Collaborate with internal teams including Sales, Engineering, and Logistics to ensure seamless customer support
• Escalate complex customer issues where required
• Continuously build your technical knowledge across the full product range

What We’re Looking For

• Technical qualification in electronics, mechanical engineering, or mechatronics
• Hands on experience or knowledge of electrical, mechanical or hydraulic systems
• A proactive and self motivated approach, with the ability to work independently
• Strong problem solving skills and attention to detail
• Excellent communication and interpersonal skills
• Fluency in Portuguese, Spanishand English (professional working level)
• Full, valid driver’s licence and willingness to travel frequently

Why Join Peak Scientific?

• Be part of a global, growing organisation with strong values and a collaborative culture
• Work in a role that offers independence, variety, and travel
• Ongoing opportunities to develop your technical skills and career
• Join a team that genuinely values customer experience and service excellence

Our Values

At Peak, how we work is just as important as what we do:

• Customer First – we put our customers at the heart of everything
• Innovative – we’re always looking for better ways of doing things
• Agile – we respond quickly and take ownership
• Respectful – we support and value each other
• Pride & Passion – we take pride in our work and enjoy what we do