Experience Parts Advisor (Broxburn)

Job Description

Our customers and colleagues are our priority. It is our aim is to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work.

AM Phillip Trucktech are a family business who have been trading for 70 years and are Scotland’s leading commercial vehicle specialists. We currently have seven depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises.

“Good company to work for, as long as you do your job the management leave you to your own devices is a good place to work”.

“it’s a fantastic company to work for, your colleagues are all very friendly and top notch. Even the management are very approachable”.

We are recruiting for anExperiencedParts Sales Advisor for our busy workshop in Broxburn.

Would suit an individual with prior knowledge and understanding of the automotive stores/parts department environment and experience in the ordering of parts, client customer service and the allocation of items to and from the shop floor.

Manufacturer training will be given to the right candidate and successful applicants will enjoy excellent working conditions as well as a competitive remuneration package.

Shift patterns consist of Monday-Friday with rotational Saturday mornings.

THE ROLE

• Dealing with customer’s enquiries and request in person and via phone & email.
• Ordering, booking out parts, invoicing and taking payment.
• Checking in parts deliveries as required.
• Managing parts stock.
• Building & Maintaining supplier relationships.
• Liaising with the Workshop, Service Advisors and Customers.
• Providing quotations.
• Parts delivery as required during holiday cover.

THE PERSON

• Previous Parts department experience.
• Strong understanding of a Mechanical/Automotive environment.
• Excellent organisational skills
• Customer Service skills.
• IT literacy
• A current full driving License.

COMPANY BENEFITS

• 30 Days holiday per annum, plus an extra holiday on your birthday (after a year’s service)
• Enhanced company pension
• Flexible working hours (subject to availability)
• Staff discount on new and used cars via our Glenford dealership
• Bereavement leave
• On-site parking
• Company life-assurance policy
• Health & wellbeing support
• Mortgage advice
• Referral programme: Colleagues can receive up to £1,000 for each successful technician referral!

You must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available.

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