Estate Residential Services Attendant

Job Description

The Estate Residential Services Attendant primary task is to maintain our incredible facilities, keeping them clean and tidy, ensuring that the exceptional standards associated with our club are upheld. The Residential Services Department is spread across the whole estate working and collaborating with colleagues throughout the various areas of the club we believe in having fun and creating memorable moments for our members and visiting guests at their ‘home from home’ making sure each visit is unique.

As part of this dedicated team, you take huge pride in ensuring the cleanliness, presentation and overall maintaining of our back of house areas, including the welcome gates, offices, staff restaurant, colleague bathrooms and our recently refurbished village toilet facilities; all refreshed daily. Maintaining our colleague areas of the castle too with the same standard of care and attention as our guest spaces, all done with warmth and care.

Keeping our incredible facilities clean and tidy requires a one team approach. People are our priority, and this role requires someone who is organised, takes pride in a job well done and gains genuine enjoyment (get a buzz?) from making others happy. Working to maintain the most luxurious of surroundings in our beautifully renovated 19th century castle.

Discover the role

Ensuring the sanitation, cleanliness and hygiene of your assigned area is achieved. The daily servicing of the welcome gates and security office, the compound offices housing business support teams; colleague spaces including the staff canteen, their bathrooms and changing facilities. As well as the recently renovated Kenmore Village public toilets.

The daily planning and preparing of our equipment, cleaning products, supplies and the linen that will be required for every home on both the departure and service days. As well as for each property and for every outlet within the estate.

Coordinating with the Housekeeping Attendants to arrange the appropriate delivery and collection times of linen, and rubbish, from each home across the estate. Collecting soiled linen; preparing and delivering the items to our laundry.

Assist with keeping our incredible sport, spa, and leisure facilities immaculately clean and refreshed and maintaining our state-of-the-art gym and fitness equipment. People are our priority, supporting the management team with the deep cleaning of an area within the operation as and when required and as directed.

Uphold our exceptional standards while demonstrating passion and flare in the pursuit of service excellence. We respect people, places, and culture and as an Ambassador of Taymouth Castle – spokesperson, advocate, and supporter. Actively involved in the day-to-day operation through observance, collaborating proactively with team members across our wide range of facilities. Contribute at departmental and the wider business meetings where necessary.

Can be based within the castle or at various locations throughout the estate. Although much of your time will be spent indoors, some time may be spent outdoors. This role can involve long periods of standing, walking and bending.

Discover you

Deliver refined, personalised, anticipatory service with a vision for quality and excellence. Attention to detail with a warm, casual style letting your genuine personality shine through. Calm, confident and discreet, taking huge pride in your presentation. Exemplary time management and problem-solving skills.

Ability to work under pressure to juggle competing priorities with minimum supervision. Adapt accordingly to suit the profile of the business. Ability to adjust working days and hours of work to meet business needs, as and when required and during emergencies or busy seasons.

Full UK driving license – You may be required to travel between locations. Computer proficiency with Microsoft Office suite of products.

Please note the selected candidatemusthave the right to work in the UK as we cannot offer visa sponsorship and offers are subject to successful completion of our reference and background checks.

Join the Discovery family, where quality and service are at the heart of everything we do!

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts worldwide. We have grown to be the premier player in the high-end resort residential niche with 30 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.

We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.

Spanning 8,000 majestic acres, Taymouth Castle Golf and Sport Club is a private residential, golf, and sporting community with a rehabilitated historic 19th century castle in the Western Grampians of Scotland. The newly reimagined castle and surrounding community will feature signature five- star amenities, programs, and services of a Discovery club with a grand Scottish flair.

Discover our Benefits & Perks

• Competitive Salary
• Staff Accommodation on a fixed term
• Uniform Provided
• Meal on duty (free of charge)
• Use of on-site staff gym
• Access to staff activities
• Various benefits including discounted local accommodation for friends and family to visit.
• Work-Family Culture

We are situated on the A827 between Kenmore and Aberfeldy.

Close to the A9. Perth (1hour) Stirling and Edinburgh Airport (1.5hours) Glasgow (2 hours).