Employee Relations Specialist

Job Description

Job Overview
Support the continuous improvement of the HR function, through development and implementation for all HR programs in an assigned geography or assigned business line. With limited guidance, provide HR support to employees and management across assigned service areas, business units, or departments. As ER Specialist, with guidance, provide expertise, support and advice to assigned management teams either locally, regionally, globally or by function.

Essential Functions
• Conduct ad hoc reviews as directed and propose recommendations in handling employment legislation, compliance, HR systems, practices and procedures and, with guidance, provide support and education to line management.

• Manage all levels of complexity across ER case work

• Advise and coach business leaders and managers in the management of ER cases

• Monitor trends within the ER caseload and identify upskilling opportunities and other potential solutions accordingly

• Work with the ER Lead, ER team, UKI HR Partner Team, and other global HR functions in accordance with company strategy and key deliverables.

• Develop strong and effective team relationships with HR specialist functions/Centers of Excellence, e.g., HRPSC, Finance PSC.
• Participate as assigned, with minimal supervision, in working with senior HR team members in the day-to-day development and implementation of new local and global HR initiatives.
• Work on organizational effectiveness and HR partnering change management efforts associated with reorganizations, mergers/acquisitions and transfers to ensure compliance to local legislation.
• Provide reports and analyses as requested by senior management.

Contribute to the upkeep and development of employment policies, toolkits, standard documentation etc, as required.

Qualifications
• Bachelor’s Degree Req
• 4 years experience within an HR function as a generalist or combination of generalist and ER Specialism preferred

• Extensive knowledge of local and relevant employment legislation
• Strong computer skills, including Microsoft Office applications and HRIS applications
• Excellent problem solving, judgment and decision making skills
• Strong verbal and written communication skills
• Good presentation skills
• Good influencing skills
• Good coaching and counseling skills
• Very high degree of discretion and confidentiality
• Strong attention to detail
• Ability to multi-task, prioritize and plan routine activities
• Good ability to work in a matrix environment
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Professional HR accreditation

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at