Emergency Assistance Fund Administrator
Job Description
Victim Support Scotland – Empowering People Affected by Crime Who We Are
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our Vision
People affected by crime – victims, witnesses and their families – are treated with dignity and respect and are at the heart of justice in Scotland.
Our Mission
At Victim Support Scotland we ensure that those affected by crime receive high quality support that helps them recover. We adhere to our organisational values.
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
What is the role?
Emergency Assistance Fund Administrator
Working Hours
- Monday – Friday, 9am – 5pm
Salary
£24,479 – £31,239 (starting at the lower band with progression subject to review)
Primary Location
Broadside, 2 Powderhall Road, Edinburgh, EH7 4GB (covering throughout)
Reporting
Office Manager within the Finance & Estates Team.
Responsibilities
Provide essential administrative and operational support to ensure the smooth running of the Emergency Assistance Fund, supporting the EAF Coordinator and Locality Managers in the timely purchase and delivery of items and services to applicants. Support the full process and administration of the fund and undertake general office duties.
Lead procurement for the Emergency Assistance Fund, including ordering items, coordinating delivery and installation, maintaining accurate records, ensuring timely credit card returns, monitoring stock, arranging replenishment, and developing processes, procedures and documentation.
Ensure compliance with relevant policies, including GDPR, and log all transactions and communications for audit and reporting purposes.
Provide facilities management support: oversee Health & Safety processes, organise repairs, act as the main point of contact for photocopier contracts, and manage the recycling contract.
Deliver reception facilities: answer calls, coordinate room bookings and catering for meetings and events as required.
Qualifications
Relevant experience from a similar role and a strong commitment to professional development.
Benefits
Enhanced annual leave of 39 days (pro rata) holiday, 42 days from Grade 6 and above.
Participation in Standard Life Pension with generous employer contributions.
Free and confidential Employee Assistance Programme and support for mental, emotional, and physical wellbeing. Enhanced maternity and paternity pay and access to a credit union.
Access to a free health cash plan covering dental, virtual GP, counselling, legal support, and discounts on gym memberships, cinema tickets, retail and more.
Flexible and inclusive work policies, comprehensive learning and development opportunities.
Equality and Accessibility
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting .
