Duty Manager The Fountain Edinburgh £13.75 p/h plus tronc

Job Description

Signature Group – We Serve Happiness

At Signature Group, we’re passionate about delivering exceptional hospitality experiences across Scotland. Since 2003, we’ve grown into a leading hospitality group with over 20 unique venues, including stylish bars, award winning restaurants, boutique hotels and even our own brewery. Our portfolio includes well loved spots such as Kyloe Gourmet Steak Restaurant, Cold Town House, and The Spiritualist in both Glasgow and Aberdeen.

With a team of over 650 dedicated professionals, we believe in investing in our people. Our tailored development programmes support career growth from entry level roles to senior management in both front and back of house environments. We prioritise work life balance, offering additional annual leave, flexible shift patterns and a culture that values and rewards dedication.

Our commitment to excellence extends to our workplace culture, earning us a spot on The Sunday Times Best Places to Work list in 2024. Whether you’re an aspiring chef, bartender, or manager, Signature Group offers an exciting and rewarding career path.

At Signature, we believe in serving happiness in everything we do. We challenge the norm in hospitality and want to help create an industry where people want to work and can have a successful career. Our core values-Excellence, Leadership, Inclusion, Accountability, Caring, and Fun-guide us in creating a workplace that is both fulfilling and inspiring.

If that sounds good, then we’d love to speak to you!

Responsibilities

• Operational Management – Assist the General Manager in overseeing day to day operations, ensuring all departments run smoothly and efficiently while meeting company goals and standards.
• Team Leadership & Development – Support in managing and motivating staff, ensuring effective recruitment, training, and performance management to maintain a productive and positive team environment.
• Financial Oversight – Assist with budgeting, financial planning, and monitoring financial performance to ensure the business meets its revenue targets and stays within budget.
• Customer Relations & Service Excellence – Ensure high levels of customer satisfaction by addressing customer feedback, resolving issues, and implementing service improvements where needed.
• Compliance & Standards – Ensure all company policies, procedures, and legal regulations are adhered to, maintaining a safe and compliant environment for both staff and customers.

Required Skills

• Leadership & Team Management – Strong ability to lead, motivate, and manage a team, ensuring high performance, staff development, and a positive workplace culture.
• Financial Acumen – Proficiency in budgeting, financial analysis, and cost control to support business profitability and achieve financial goals.
• Strategic Thinking – Ability to analyse business performance, identify areas for improvement, and implement strategies that drive business growth and operational efficiency.
• Excellent Communication Skills – Clear and effective communication with staff, customers, and senior management, ensuring smooth operations and collaboration across departments.
• Problem Solving & Decision Making – Strong analytical skills to address challenges, make informed decisions, and implement practical solutions in a fast paced environment.

Benefits

• Staff discount ranging from 25% to 50% on F&B at all Signature Group venues.
• Employee Assistance Programme.
• Extra annual leave days accumulated through service.
• Industry leading development programmes.
• 24/7 Employee Assistance Program.
• Flexible shift patterns and additional annual leave.
• Culture that values work life balance.

Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.