Job Description
BCA, part of the Constellation Automotive Group, is seeking an experienced Operations Team Leader to oversee a high-volume driver operations contact centre across the UK. You will lead a four- or multiple circuit teams, drive improvements in wait times and service levels, and coach staff to deliver consistent performance in a fast-paced environment.
This role combines leadership with logistics coordination, offering a competitive salary (£16.30/hour) and a car allowance, with occasional travel