Driver Guide Talent Pool – Glasgow

Job Description

We’re not actively recruiting right now for Driver Guides but we’d still love to hear from you if you are interested in future openings!

Rabbie’s Driver-Guides are the heart of our tours storytellers, adventurers, and trusted guides who bring the UK’s landscapes and history to life. While we’ve filled all current openings, we’re building a talent pool of passionate, customer-focused individuals who want to be part of something special. If you’re excited by the idea of guiding small-group mini-coach tours through iconic landscapes, meeting people from all over the world, and making unforgettable memories along the way, we’d love you to register your interest.

When new roles become available for the selected location we’ll be in touch.

Your responsibilities

• Drive top of the range mini-coaches with due care and attention at all times for the comfort and safety of passengers (training provided)

• Demonstrate an appetite and enthusiasm for learning continually develop a wide-ranging cultural, historical and social knowledge

• Complete daily vehicle safety checks and legal documentation (training provided)

• Embrace our environmental and sustainable tourism practices

• Collaborate effectively with team members by actively communicating issues, sharing insights, exchanging and integrating constructive feedback to continuously improve the quality of the tours

• Demonstrate pride and passion in upholding Rabbie’s cultural values, ensuring that quality and high standards are being met throughout our tours

• Embrace our environmental and sustainable tourism practices

Your skills, experience & qualifications Essential

• In order to work as a Driver-Guide you must have held a UK car driving licensefor a minimum of 2 years.

• Driving experience (mini-coach driver training provided)

• Experience providing h high standards of customer service

• Exceptional communication skills

• Demonstrated ability to use initiative and problem-solving skills to provide a seamless service

• An ability to communicate /interact respectfully and understandingly with a diverse range of clientele from all over the world

Desirable

• A category D or D1 class driving license, if you do not currently hold a D1 license we may support suitable candidates in gaining this

What we can offer you:

• Discounted or free staff tours (dependent on availability)

• Family and friends discounted travel

• Family friendly policies

• Flexible/Hybrid working options where appropriate

• Bonus scheme

• Training budget

• Cross company working opportunities

• Cycle to work scheme

• Paid volunteer days

• Rabbie’s sick pay

• Paid compassionate/bereavement leave

• Staff Social & events

• Discounted garage MOT/repairs (dependent on-site location)

• Long service reward

Driver Guide specific Benefits:

• On-site parking at depot

• Driver CPC top-up/renewal training

• Commissions

Rabbie’s JEDI Commitment

Rabbie’s is committed to ensuring an inclusive environment where people can be their genuine selves in accordance with our values. We are working to create a safe and inclusive organisation that continually learns and grows to dismantle barriers, eliminate discrimination and create equity for our people and for anyone we engage with.

JusticeWe work to identify and remove barriers that create unequal experiences, ensuring fairness and accountability across the organisation. EquityWe recognise that people have different needs and we provide tailored support to ensure everyone has an equal chance to thrive. DiversityWe value the unique perspectives and backgrounds our people bring. We seek to build a workforce from the widest possible range of backgrounds. InclusionWe foster a culture where everyone feels welcome and supported. Discrimination, harassment, and prejudice have no place at Rabbie’s.