Door Supervisor

Job Description

About Scotsman Group:

Scotsman Group is one of Scotland’s leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.

The Role:

We are currently seeking professional, reliable, and customer-focused Door Supervisors to join our dynamic team of Security Staff in our venues. As a Door Supervisor, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues.

Role Responsibilities:

As part of the security team, your role will include:

• Monitoring and managing crowds and queues
• Dealing with conflict; restraining and escorting customers off of the premises if required
• Ensuring the safety of customers and staff at all times

The Person:

The ideal candidate will have:

• A valid SIA Door Supervisor Badge is mandatory for this role
• 2 years experience within a similar role would be preferred.
• Great communication and customer service skills with the ability to diffuse high tension situations.
• Availability to work shifts, including late nights and weekends at key times during the year.

What We Offer:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Progression opportunities through our Scotsman Steps programme.
• Head Office Development Days.
• Refer a Friend Scheme.

How to Apply:

If you are a dedicated and confident individual looking to join a leading hospitality group, apply now and one of our friendly team will be in touch.