Director of Sales

January 1, 2026
Urgent

Job Description

Director of Sales

Location: Glasgow Marriott Hotel
Department: Sales & Marketing
Reports to: General Manager
Job Type: Full-time

About the Role

We are seeking an experienced Director of Sales to lead and drive B2B revenue performance for our hotel (or portfolio of hotels). This is a senior commercial leadership role, responsible for proactively securing new business, growing existing accounts, and embedding a strong sales culture across the property.

As a key member of the General Manager’s Executive Team, you will lead all on-property sales activity, maximise revenue opportunities across multiple segments, and ensure exceptional customer experiences that drive long-term loyalty.

Key Responsibilities Driving Revenue & Market Growth

  • Lead all on-property commercial and sales activity as part of the Executive Team
  • Proactively target Group & Catering, Sports, Entertainment, Business Travel, and Travel Trade segments
  • Develop and execute a robust Sales Intensity Plan
  • Lead Business Travel sales strategy in collaboration with Revenue Management teams
  • Complete RFPs within required deadlines (e.g. MarRFP, Lanyon, direct submissions)
  • Upsell creative packages, including food and beverage, to maximise total revenue
  • Analyse market conditions, competitor activity, supply and demand, and economic trends
  • Close the most profitable opportunities aligned with property and market needs
  • Ensure brand marketing standards and activations are executed on property

Customer Experience & Relationship Management

  • Manage complex, high-value accounts with significant customer expectations
  • Build and maintain strong relationships with new and existing clients
  • Drive sales activity including sales calls, client entertainment, FAM trips, and trade shows
  • Strengthen community relationships to grow group and catering opportunities
  • Deliver service excellence throughout the entire customer journey
  • Ensure flawless handover of booked business for successful event and stay delivery
  • Act as a trusted advisor by understanding client needs and recommending tailored solutions

Leadership & Collaboration

  • Work collaboratively with off-property sales teams (National, Global, Groups & Reservations)
  • Coordinate sales efforts to ensure alignment and avoid duplication
  • Manage relationships with key internal and external stakeholders
  • Hold teams accountable for execution of proposals, contracts, and service delivery

Additional Duties

  • Conduct site inspections and client presentations
  • Create and manage contracts as required
  • Use internal systems (e.g. MGS) for reporting, resources, and insights

About You Experience & Education

  • Minimum 2 years’ experience in hospitality sales and marketing
    and/or
  • Degree or diploma in Business Administration, Marketing, Hotel & Tourism, or related field

Leadership Competencies

  • Strong communicator with professional presence and confidence
  • Adaptable and resilient in a fast-paced environment
  • Proven ability to solve problems and make sound commercial decisions
  • Results-driven with strong planning and organisational skills
  • Collaborative leader who builds trust and high-performing teams

Sales & Commercial Skills

  • Strong negotiation and closing ability
  • Strategic sales planning and execution experience
  • Excellent customer relationship management skills
  • Strong business and financial acumen
  • Comfortable working with CRM systems, RFP platforms, and standard office software

Why Join Us?

  • Be part of a senior leadership team with real commercial influence
  • Opportunity to shape and lead the sales strategy
  • Dynamic, customer-focused environment with strong brand support
  • Competitive salary and benefits package

Ready to lead, inspire, and drive results?
Apply now with your CV and take the next step in your sales leadership career.

Compensation: To be discussed

Location