Director, IT Service Management & 24×7 Ops

Job Description

A leading asset management firm in Edinburgh is seeking a Director of IT Service Management to ensure high-quality IT service management. The ideal candidate will lead the IT service delivery team, oversee ITSM processes aligned with ITIL standards, and maintain effective vendor relationships. A strong background in IT service operations, communication, and stakeholder management is essential for this role. The position offers competitive pay, a non-contributory pension, and a range of lifestyle benefits.