Digital Applications – Trainee IT User Provisioning – Modern Apprenticeship

Job Description

Modern Apprentice in Digital Applications

Applications open Tuesday 16th June at 3pm after the interest call.

Key Details

• Location: Kirkland’s, NHSL Headquarters, Bothwell.
• Wage: Band 3 (£29,103 – £31,409).
• Duration: Fixed term post for 12 months from 1 September. Part time hours available with pro rata salary.
• Eligibility: years old on 1 August 2026 (or up to 29 years for applicants with a disability or who are care experienced) and able to demonstrate that they can work to SCQF level 5 (National 5 level).

What we offer

• Training: Gain on the job training to develop a diverse range of IT skills.
• Qualification: Work towards a SCQF Level 6 in Digital Applications with QA, leading to a nationally recognised qualification.
• Support: Dedicated workplace buddy, a Job Coach from the in house Employability Team and regular networking sessions with other apprentices.

What we are looking for

• Motivated individuals: Highly motivated and committed individuals eager to join our Modern Apprenticeship Programme.
• Skills: Strong communication, positive approach to work, basic knowledge of IT systems, and the ability to understand various procedures and processes.
• Interest: A particular interest in digital applications and IT roles, coupled with a positive attitude towards work and professional development.

Duties as a Digital Apprentice may include

• Support the day to day activities of the Digital Directorate, ensuring work tasks are completed accurately and within agreed timescales.
• Assist with responding to routine enquiries, service requests and support tickets, escalating issues appropriately when required.
• Support the preparation and distribution of reports, presentations, training materials and other documentation as required.
• Participate in team meetings, project activities and service improvement work to support Directorate objectives.
• Assist in maintaining accurate records, documentation, databases and digital systems in line with local procedures and data quality requirements.
• Organise and prioritise workload effectively to support team and service objectives.
• Develop knowledge and skills across a range of Digital functions through practical experience, formal training and completion of apprenticeship learning modules.

No Prior Experience Necessary

This apprenticeship welcomes applicants with limited work experience, including school leavers.

How to Apply

Please complete our online application form. For more information about the role and the Modern Apprenticeship programme, you can contact:

• Nicole Grant – Senior Employability Advisor/Job Coach Lead –
• Nicole McMillan – Please contact with job title and reference number in the subject line –

Additional Information

All job related queries must be directed to the informal contacts noted above.

Diversity and Equal Opportunity

In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced or any other dimension that can be used to differentiate people from one another.

Care experienced applicants are people who live/have lived with foster parents’ or kinship carers or who live/have lived in a residential children’s setting or secure unit.