Desktop Support Analyst – Flexible Hours & Growth

Job Description

Sword Group in the United Kingdom is seeking a Desktop Support Analyst to join our Desktop Services team, delivering frontline technical support to end users and ensuring high service levels.

You will troubleshoot issues across Windows, M365, AD/Exchange, printers and AV equipment, escalate where necessary, and collaborate with IT colleagues to resolve desktop problems promptly.

We offer a supportive, inclusive environment with opportunities for training and career development in a diverse team.