Customer Team Member

Retail & Consumer Products
Midlothian
July 17, 2026
Permanent
Urgent

Job Description

Customer Team Member

Location: 8A Milton Road West, Edinburgh, EH15 1LF

Pay: £13.04 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview

Full, paid training provided

Customer Team Members help deliver essential services to the community every day, working in our post office, bakery, or online services, ensuring a friendly and efficient shopping experience.

What you’ll do

  • Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
  • Work with your team to keep the store running smoothly
  • Work hands on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
  • Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
  • Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
  • Promote Co op Membership and support your local community

What you’ll bring

  • A genuine passion for helping people and delivering great customer service
  • The ability to work flexibly across a number of shifts and as part of a team
  • An interest in retail and working in a busy store environment (experience not essential)

Benefits

  • Full training and career development resources
  • 30% discount on all Co op products in store
  • Flexible access to your pay as you earn it
  • A pension scheme with up to 10% employer contributions
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • 24/7 access to GP appointments and colleague support programme
  • Cycle to work scheme
  • Market leading policies to help you through life’s big moments

We’re committed to diversity and inclusion

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Location

Related Jobs