Customer Service Team Lead – Outdoor Brand

Job Description

ALPKIT UK in Edinburgh is seeking a Customer Service Assistant Manager to lead their customer service team. The role involves providing stable leadership, setting daily priorities, and ensuring team members deliver exceptional service while maintaining performance standards.

The ideal candidate will have experience in e-commerce customer support, strong communication skills, and a passion for the outdoors. The position offers opportunities for professional growth, and employees enjoy benefits such as extra holiday, life insurance, and a Cycle to Work scheme.