Job Description
Manpower UK are supporting our reputable client in identifying a Customer Experience Advisor for their Cumbernauld office. You would be working within a successful team who are friendly and supportive to ensure your success.
You will be processing orders using Excel and in house systems, therefore you should be confident using IT systems and accurate in your inputting, you will speak to customers throughout the day providing product information and also upselling other products. Candidates should also be confident in calling lapsed clients to enhance sales within the team to ensure the business achieves their KPI’s.
Hours are Monday to Friday – Rota 8:00am to 4:30pm / 8.30am to 5pm
Experience:-
- Customer Service background
- Good Administrative experience
- Experience using Outlook, Excel, Word
- Good communication skills
- Proactive in secure the sale
- Excellent listening skills
- Works well on their own and within a team
- Enjoys a busy environment
- Driving Licence – not essential
Please forward your CV in the first instance.
