Customer Service Administrator

Administration
Edinburgh
July 26, 2024
Permanent
Urgent

Job Description

Escape Recruitment Services Commercial Division are recruiting for our client, a successful organisation based in the Gyle area of Edinburgh, they have an excellent opportunity for an experienced Customer Service Administrator to join them on a permanent basis.

Responsibilities Include

  • Managing a key customer account, developing strong relationships
  • Processing orders right through to delivery
  • Maintaining stock levels
  • Providing Customer account reports and forecasts
  • Liaison with internal departments throughout order lifecycle
  • Providing administration support as required

Person Required

  • Previous experience of working in a similar Sales Administrator &/or Customer Service Administrstor position
  • Exceptional Customer service and relationship management skills
  • Excellent attention to detail and accuracy
  • Confident IT skills which should include MS Word, Excel and CRM &/or ERP systems
  • Able to communicate effectively, written and oral

Location