Customer Service Administrator

July 18, 2024

Job Description

The Recruitment Co are recruiting for a Customer Service Administrator for their client based in Dundee.

Pay: 22,300 Per Annum

Contract: Maternity Cover until November 2025 – Starting Immediately

Location: Dundee

Hours: Monday – Friday 08:30 – 17:00


  • Supporting a team of plumbers within the Customer Service department
  • Call handling with private and social housing clients, to ensure jobs are completed professionally and within a timely manner
  • Managing a group inbox
  • Logging jobs and distributing to plumbers.
  • Diary Management
  • Call Handling
  • Logging jobs
  • Sending status reports/updates to builders providing relevant certificates to support work
  • Logging warranty calls for boiler and cylinders
  • Costing and providing progress reports to management
  • Valuing jobs and creating sales invoices

Required Skills:

  • An enthusiastic, motivated and friendly candidate who is trustworthy and demonstrates excellent communication skills
  • Sound knowledge of IT skills such as Word, Outlook and Excel
  • Works Well in a team environment
  • Well organised and proactive

If interested, apply to today to discuss further!


The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.