Customer Service Administrator

July 18, 2024
Urgent

Job Description

The Recruitment Co are recruiting for a Customer Service Administrator for their client based in Dundee.

Pay: 22,300 Per Annum

Contract: Maternity Cover until November 2025 – Starting Immediately

Location: Dundee

Hours: Monday – Friday 08:30 – 17:00

Duties:

  • Supporting a team of plumbers within the Customer Service department
  • Call handling with private and social housing clients, to ensure jobs are completed professionally and within a timely manner
  • Managing a group inbox
  • Logging jobs and distributing to plumbers.
  • Diary Management
  • Call Handling
  • Logging jobs
  • Sending status reports/updates to builders providing relevant certificates to support work
  • Logging warranty calls for boiler and cylinders
  • Costing and providing progress reports to management
  • Valuing jobs and creating sales invoices

Required Skills:

  • An enthusiastic, motivated and friendly candidate who is trustworthy and demonstrates excellent communication skills
  • Sound knowledge of IT skills such as Word, Outlook and Excel
  • Works Well in a team environment
  • Well organised and proactive

If interested, apply to today to discuss further!

CPDUNDEE

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

Location