Customer Experience Lead – Flexible IT Services

Job Description

A leading technology company in Aberdeen is seeking a Customer Experience Manager to oversee the operational elements of the customer experience for energy clients. This role requires building trusted relationships with key stakeholders to ensure high service delivery and customer satisfaction. Ideal candidates will have experience in service delivery or project management, excellent relationship-building skills, and a capacity for strategic thinking. The position offers a benefits package that includes personalized career development and flexible working arrangements.