Customer Delivery Driver, Supermarket Assistant

Job Description

About the Role

As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors, actively playing out our ethos of passionate Partners serving food lovers.

When you’re not on the road, you’ll support the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.

In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract a Night Premium at a rate of £3.75 per hour. This also applies to existing Partners enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you must be 18 years or older to work in this role.

Key Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills / experience you’ll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Ability to cope with the physical requirements of the role (e.g. lifting crates, moving cages).
• Comfortable working independently with the ability to be self motivated and adaptable.
• IT literate.

Desirable skills / experience you may have

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Job Details

• Closing date: July 11, 2026
• Pay: £14.31 hourly
• Contract type: Permanent
• Hours of work: Varied hours of full-time work (37.5 hours) across seven days to include early starts, late finishes, evenings and weekends.
• Job level: Partnership Level 10
• Where you’ll be working: Newton Mearns (Waitrose & Partners), 2 Greenlaw Place, Newton Mearns, Renfrewshire, G77 6GW

Important points to note

It is important to note that some of our roles are subject to pre employment vetting, which may include DBS checks for successful candidates. If required, you will be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.