Customer Care Assistant

Healthcare & Medical
Glasgow
March 7, 2026
£40000 - £40000
Permanent
Urgent

Job Description

CCG is one of Scotland’s largest privately owned construction and manufacturing groups, and we are seeking a motivated individual to join our Customer Care team based at our company HQ in Cambuslang.

SALARY: DOE
HOURS: Full time, Monday to Thursday 8.00am to 4.00pm, Friday 8.00am to 3.00pm. Core flexible hours available.
LOCATION: CCG (Scotland) Ltd, 1 Cambuslang Road, Cambuslang Investment Park, Glasgow G342 8NB. This is an office-based role.
STATUS: Permanent

THE ROLE

  • Liaise with tenants/ homeowners regarding any outstanding items that need attention since moving into their new home.
  • Deal with tenants’ / homeowners’ complaints.
  • Conduct satisfaction surveys on completion of works.
  • Arrange access with tenants and trades.

SKILLS

  • Know about working with the general public.
  • Patient and courteous manner.
  • Ability to deal with difficult situations.
  • Excellent verbal and written communication skills.
  • Self-motivated with the ability to work on own initiative and as part of a team.

BENEFITS

Alongside a competitive starting salary and great opportunities for career advancement & personal development within a stable organisation, the right candidate can expect:

  • High level of support & training available.

Location

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