Customer Assistant – Café – Ayr
Job Description
Work Pattern
Week 1
Tuesday: 11:00 – 17:30
Saturday: 10:00 – 16:30
Week 2
Tuesday: 9:30 – 13:30
Wednesday: 13:30 – 17:30
Saturday: 13:00 – 17:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands on, high pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five star service.
You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
- Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
- At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five star service.
- Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
- Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding.
