Conference & Banqueting Manager

Job Description

Conference & Banqueting Manager Radstone Hotel Full-Time

We are seeking an experienced and enthusiastic Conference & Banqueting Manager to join the team at Radstone Hotel. In this hands-on role, you will lead the Conference & Banqueting team in delivering exceptional weddings, conferences, private functions and events, ensuring every occasion runs smoothly and exceeds guest expectations.

Part of the award-winning, family-owned RAD Hotel Group, Radstone Hotel is a renowned destination wedding and events venue with stunning views over the Lanarkshire countryside. Join a passionate team in a vibrant and dynamic environment, where we work together to deliver memorable experiences for our guests.

What You’ll Be Doing:

• Lead and manage the Conference & Banqueting team to deliver exceptional weddings, conferences, private functions and events.
• Oversee the smooth running of events from set-up through to completion, ensuring the highest standards of service.
• Work closely with the wider hotel team to understand and deliver guest requirements.
• Lead by example, providing hands on support during busy events and ensuring the team maintains a professional and welcoming approach.
• Recruit, train, coach and develop team members to support high standards of performance and service.
• Ensure function rooms, bars and event spaces are prepared and presented to the required standard.
• Monitor guest satisfaction and deal with queries or issues promptly and professionally.
• Support with event planning and ensure all operational details are communicated effectively to the relevant departments.
• Help maximise revenue through effective upselling and ensuring all agreed event requirements are delivered.
• Maintain a positive, professional and collaborative working environment within the team.

What We’re Looking For:

• Proven experience in a Conference & Banqueting, Events or Hospitality Management role.
• Strong leadership and people management skills, with the ability to motivate and develop a team.
• Excellent organisational skills and exceptional attention to detail.
• A positive, proactive and professional approach to problem solving.
• Excellent communication and customer service skills.
• The ability to remain calm and organised in a fast paced environment.
• A genuine passion for delivering exceptional events and memorable guest experiences.
• Flexibility to work varied shifts, including evenings, weekends and events.

What We’ll Offer You?

• Competitive rate of pay
• 4 weekly tips
• Career progression opportunities
• Training and development
• Discounts across all RAD Hotel Group venues
• Staff meals on duty
• Birthday incentive
• Length of Service incentive