Compliance Administrator

April 15, 2024
£22000 - £22000

Job Description

Anderson Knight are pleased to be working with a financial services company based in Glasgow. They’re looking to recruit a compliance administrator to join heir Legal Team.

Key Responsibilities:

As a Compliance Administrator, you will play a pivotal role in ensuring adherence to regulatory standards and maintaining customer satisfaction. Your responsibilities will include:

  • Logging and managing CMC complaints and customer commission complaints in accordance with company procedures and standards.
  • Proactively managing team shared inboxes to ensure queries and complaints are logged or directed correctly, following FCA guidelines.
  • Delivering professional and efficient service to both internal and external customers, embodying values to foster strong relationships within the organisation.
  • Communicating with third parties and customers via email and telephone to gather necessary information.
  • Providing support for wider Compliance Team activities as needed.

Essential Experience:

  • Attention to detail
  • Strong communication skills
  • Experience using Microsoft applications
  • Ideally worked in Financial Services before