Job Description
- Job Family Operational Design and Support
- Locations Glasgow, United Kingdom (Hybrid)
- Working Pattern Full Time
- Number of Openings 1
- Apply Before 08/04/2026, 10:59 PM
This opportunity is only open to applicants who are currently ‘Priority Movers’. Applications from individuals not currently on the Priority Mover list will be rejected and not considered.
Disclosure Scotland is an Executive Agency of the Scottish Government working on behalf of Scottish Ministers. You will be part of a trusted team delivering essential public protection services. Our mission is to safeguard people and support national priorities, including Children and Young People, Fair Work, Communities, Human Rights and the wider economy.
The Communications and Events Officer will work within the Disclosure Scotland Communications Team and Customer Engagement Team to support the delivery of Disclosure Scotland’s Communications and Engagement Strategy 2026 to 2030 and the DS30 Corporate Strategy. This role will focus on corporate communications, change and engagement, embedding Disclosure Scotland’s brand and external stakeholder engagement.
The Disclosure Scotland Communications Teamis responsiblefor internal and external communications through delivery of the Communications and Engagement Strategy 2026 to 2030, Brand Strategy and Social Media Strategy.
The Customer Engagement Team is responsible for supporting and engaging with organisations who access higher levels of disclosure, such as the Protecting Vulnerable Groups (PVG) scheme and providing clear and accessible guidance.
The role will be within the Policy, Customer Engagement and Communications directorate of Disclosure Scotland.
The role will be split between the Communications Team and Customer Engagement Team.
Responsibilities Typical duties on the Communications Team
- Draft andpublish content, ensuring it is accessible and meetsagreed requirements, usesappropriate toneof voiceand plainEnglishand adheres to Scottish Government’s Writing Style Guide.
- Continuously improve Disclosure Scotland’s internal channels by providing support to deliver the recommendations on the annual internal channel audit.
- Support with the delivery,designand review of corporate communication products. Thisincludesdraftingand publishing content to agreed requirements,timescalesand governance processes.
- MonitortheCommunications Team mailbox, as part of a rota, and deal with relevant enquiries.
- Support the maintenance and consistent application of Disclosure Scotland’s brand across internal and corporate communications. This includes working with business areas to assess existing materials andidentify out of date content.
- Supportinsight and evaluation activity to inform communications planning, using the Government Communication Service (GCS) OASIS model, including monitoring event feedback, internal channel engagement and summarising findings.
Typical duties on the Customer Engagement Team
- Support the delivery of events, policy consultations and training workshops for external stakeholders in conjunction with Customer Engagement Managers.
- Manage conference bookings and relevant travel arrangements. Assisting with initial consultations to identify requirements, tailoring materials/events appropriately and ensuring supporting materials are shared with relevant parties.
- Record stakeholder attendance and event feedback, assisting the Stakeholder Event Managers to analyse feedback as part of continuous improvement and provide analysis to guide policy.
- Support continuous improvement of training and guidance to ensure stakeholders comply with legal duties and safeguarding responsibilities. For example, ensuring that the National Barring Service receives relevant and timely contributions from external stakeholders.
Working pattern
This role is a permanent level transfer position.
Selection Process
All candidates will be invited to an informal discussion with the Hiring Manager.
Read our Candidate Guide for further information on our recruitment and application processes.