Central Support Administrator

Job Description

About The Role

Join Changeworks and be part of a team that’s making a real difference-helping people live in warm, healthy and energy efficient homes while supporting households experiencing fuel poverty and fuel debt. You’ll work in our Facilities team, supporting day to day operations.

Responsibilities

• Welcoming visitors and managing reception
• Handling phone and online enquiries
• Monitoring stock levels and keeping the kitchen, office, equipment, meeting rooms, and storage facility organised and tidy
• Assisting with our fleet vehicles
• Acting as the first point of contact for visitors and enquiries, being approachable and helpful

Qualifications

• Motivated and ready to learn
• Good organisation and communication skills
• Confident using IT (e.g. Microsoft 365 / Office)
• Taking pride in being helpful and reliable

Training and Development

• Full on the job training and support from experienced colleagues
• Electrical Portable Appliance Testing (PAT)
• First Aid training to enable the postholder to assist with accidents
• Fire Warden training to provide assistance with fire evacuations

Driving Requirements

This role will require occasional driving of fleet vehicles to support operational activities. If you do not already hold a full UK driving licence, we will offer financial support towards lessons and the driving test, subject to terms and conditions.

Once a licence has been obtained, there may be opportunities to use a vehicle as part of the role (e.g. supporting our electric and hybrid fleet), providing valuable practical experience.

Benefits

• Flexible working
• Bike to work scheme
• Excellent pension scheme
• 26 days paid holiday plus 9 public holidays per year
• Modern Apprenticeship programme (subject to eligibility and funding availability)
• Opportunity to gain recognised qualifications such as PAT, First Aid, and Fire Warden training

Why Join Us?

• Gain real work experience in a supportive team
• Develop practical, transferable skills
• Be part of an organisation making a positive impact

Equal Opportunities

We welcome and encourage applications from everyone.