Casual Ticketing Services Assistant – Usher Hall

Job Description

Position

Casual Ticketing Services Assistant (Usher Hall)

Salary and Hours

Salary: £26,806-£27,032

Hours: Casual, as and when required. Evening and weekend work essential.

Typical evening shift: 5 pm-9 pm. Weekend shift: 1 pm-9 pm.

Responsibilities

We are looking for Casual Ticketing Services Assistants to provide outstanding frontline service to customers using the Cultural Venues box office for a wide range of performances, events and programmes across the performance venues (Usher Hall, Assembly Rooms, Churchill Theatre and Ross Theatre) and agency sales for other external events; ensuring first class customer care is provided across a range of channels which support the sales and marketing of events.

Equality and Diversity

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently under represented. All applicants will be considered fairly based on skills and experience. Disabled and care experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Additional Information

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.