Job Description
We are seeking a dedicated Case Manager to join a thriving financial services team – REMOTE!
This role requires excellent organisational skills and a keen eye for detail to manage cases effectively and efficiently
Client Details
This opportunity is with a reputable organisation within the financial services industry. As a medium-sized company, they focus on delivering exceptional service and maintaining high standards in their field.
Description
- Manage and process cases accurately and within set deadlines.
- Communicate effectively with clients and stakeholders to ensure smooth case progression.
- Maintain detailed and up-to-date records of all case activities.
- Provide support in the preparation of reports and necessary documentation.
- Ensure compliance with industry regulations and internal policies.
- Collaborate with team members to achieve departmental goals.
- Identify opportunities to improve processes and enhance efficiency.
- Respond to queries and resolve issues promptly and professionally.
Profile
A successful Case Manager should have:
- Experience within the financial services industry.
- Strong organisational and time management abilities.
- Proficiency in using relevant software and tools.
- Excellent communication and interpersonal skills.
- A proactive approach to problem-solving and decision-making.
- An understanding of regulations within the financial services sector.
Job Offer
Hybrid – Great rate and working environment
