Carers Community Connector

Job Description

Carers Community Connector

Location: Dalkeith area (office and community based, occasional homeworking)

Contract: Fixed Term until 26 March 2027

Hours: 25 hrs per week (Mon – Thur)

Salary: £25,541 FTE (pro rata for part time) per annum

Driving: Full UK Driving Licence and access to a vehicle. Mileage paid

Are you passionate about making a difference in the lives of carers in your community empowering them to navigate challenges? We’re looking for a dynamic and proactive individual to champion an exciting project aimed at supporting carers throughout the region.

Your mission is to reach out to carers of older individuals across Midlothian, offering helpful information and advice, practical support, and personalized guidance through a holistic approach. Carer support is time limited and offered on a flexible, person centred basis through personal contact by appointment, telephone, email, and web based tools. You’ll work in collaboration with VOCAL (Voices of Carers Across Lothian) to drive forward this vital initiative. By developing and implementing person centred carers plans, you’ll play a pivotal role in empowering carers to navigate their caregiving journey with confidence and resilience.

Responsibilities

• Develop, collaborate with and maintain positive and effective working relationships with partnership agencies throughout the community.
• Engage with service users to identify specific needs and appropriate interventions.
• Manage your own caseload, ensuring client support is structured with baseline assessment, support, outcome review and closure.
• Provide high quality information, signposting and promotion to a wide range of services.
• Support people to attend a local community service suitable to their needs.

Qualifications

• Ability to work as part of a team and on own initiative.
• Ability to plan your own workload.
• Exceptional interpersonal and communication skills, ability to motivate others.
• Understanding of how to improve service quality for the benefit of users.
• Natural empathy and understanding for the diverse challenges faced by carers and their families.
• Full driving licence, with a minimum of 2 years driving experience and access to a vehicle (essential).

Benefits

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days (pro rata, per annum).
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good and employee benefits platform.
• Wellbeing: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.